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Shipping & Returns

Shipping

Shipping costs are calculated on the total weight of your order.

Orders are shipped by courier within 2-4 business days, which may vary depending on product availability.

Returns

We want you to be satisfied with your order, but if you simply don’t like the taste of something, give it to a friend who will! In the unlikely event of defective merchandise, we will gladly accept your timely return of the product within a 14 day period, for a full refund of the original purchase price, credited back to the credit card that was used to purchase the item(s).

Returned merchandise should include the vendor packaging and be in the same condition as when it was received. Used merchandise cannot be returned unless defective.



New Zealand Owned


Generation Health and GenHealth Store are proud to be 100% New Zealand owned and operated.

Fast Shipping


All orders will be dispatched within 1-3 business days subject to product availability.

*Flat Rate Shipping


*Conditions Apply: $13 Shipping per 12kg Total Order Weight, anywhere in New Zealand.

Need Help?


Have questions about our products? Shipping? Anything else? Contact Us and we can give you a hand.